General Terms & Conditions
GO BABY BUGGIES – General Terms and Conditions of Sales
Order Tracking
We will endeavour to provide you with order tracking information where possible. We will also give an estimate of delivery times, although we cannot accept liability for any delays outside our control. We will aim to ship all Ireland deliveries within 3-4 working days.
Acceptance of Order
The contract in respect of the products supplied by us to you comes into existence when your order has been accepted by us. For the avoidance of doubt, receipt of an order via our site does not constitute acceptance of an order.
Your Right to Cancel
You have the right to cancel your order with us at any time before it has been shipped. If your order has been processed and we are unable to cancel it here, you may still cancel the order however the cost of returning the items are at your expense
Anti Fraud Measures – Protecting our Customers
To ensure that your credit, debit or charge card is not being used without your consent, we will validate name, address and other personal information supplied by you during the order process against appropriate third party databases. By accepting these terms and conditions you consent to such checks being made. In performing these checks, personal information provided by you may be disclosed to a registered credit reference agency which may keep a record of that information. You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected. All information provided by you will be treated securely and strictly in accordance with the data protection act 1998.
Guarantees and After Sale
Our product guarantees and after sale service. Go baby buggies products are protected by a comprehensive 1 year guarantee against manufacturing faults from the date of purchase (or receipt of the product where it is delivered to you by go baby buggies.
Conditions and exclusions
Instruction manual
- our travel systems are supplied with a use, care and maintenance instruction manual. Please make sure you read this carefully before first use of the product and keep it in a safe place for future reference along with your proof of purchase receipt. You will need your proof of purchase if you want to make a claim under the 1 year guarantee. Products must be used, cared for and maintained in accordance with the instruction manual and failure to do so may invalidate your guarantee.
General exclusions
- The 1 year guarantee does not apply to:
- bibs & Changing Bags
- (including mattresses)
- teethers etc
- hair accessories
- Fabric / tyres / wheels / Handlebar Foam / PVC / Logos on prams, pushchairs, strollers, travel systems, car seats, highchairs and other equipment
- We reserve the right to reject items that are uneconomical for repair or are in an unsuitable condition.
- Any repairs made or the replacement or exchange of any product will not extend the original 1 year guarantee period. Any product provided by way of replacement or exchange of the product originally purchased will be guaranteed for the remainder of the guarantee period applicable to the original product.
- This guarantee is subject to the product not having been modified, misused, undergone repair by someone other than go baby buggies, or a repairer authorised by us or used for a purpose for which it was not designed.
- This guarantee only applies to products purchased from our www.gobabybuggies.com store website.
- Great care and effort has been taken to ensure that the fabric / tyres / wheels/ Handlebar Foam / PVC / Logos on your pram, pushchair, stroller, travel system, car seat or other equipment will last. However, please take care not to leave the product in direct sunlight or to otherwise subject it to harsh weather conditions for regular lengthy periods of time as fabric discoloration or fading may occur which is not covered by this guarantee. It is also important to note that we recommend cleaning and lubricating moving parts with a light oil or silicone spray to prolong the life of your pram, pushchair, stroller or travel system.
Repair or Replacements
Should you have a problem with a purchase go baby buggies reserve the right to, in the first instance, repair the item and secondly, replace the unit. A store credit will be provided if neither repair nor replacement are available.
- As fabric, PVC, tyres, handlebar foam and wheels are not covered by the 1 year guarantee, any repairs will be quoted and charged separately. We cannot guarantee that the identical fabric will be available as it may have been discontinued. Where this is the case, we will endeavor to offer you a suitable alternative from within the then current fabric range.
- Where you purchase your pram, carseat travel system from our go baby buggies store and it is sent for repair, we will, subject to availability, provide you with a pushchair suitable for the age of the child on loan free of charge while yours is being repaired. This pushchair is unlikely to be the same model as your own.
- We recommend that car seats are regularly checked to ensure they are securely and properly fitted in your car and that the harness has been correctly adjusted. If you are involved in a car accident with a car seat from any manufacturer fitted in your car, expert advice is that the car seat should be replaced evapparently undamaged as damage may infact have been caused which may affect the protection afforded by the car seat.en if
- MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
General
- We reserve the right to reject items that are uneconomical for repair or are in an unsuitable condition.
- Any repairs made or the replacement or exchange of any product will not extend the original 1 year guarantee period. Any product provided by way of replacement or exchange of the product originally purchased will be guaranteed for the remainder of the guarantee period applicable to the original product.
- This guarantee is subject to the product not having been modified, misused, undergone repair by someone other than go baby buggies, or a repairer authorised by us or used for a purpose for which it was not designed.
- Where proof of purchase cannot be provided go baby buggies reserves the right to assess the condition of a product and determine whether it falls within the scope of the guarantee.
If your product develops a defect which is covered by this guarantee, please contact us at service dept email contact@gobabybuggies.com
In the event that a product is outside our 1 year guarantee we will endeavor to repair or replace parts subject to availability.
You are responsible for all costs involved in returning the product to us. Where you are returning the item by post, you are recommended to use a form of delivery which includes insurance for the full value of the product in case it is lost or damaged in the post as all items are at your risk until received.
Copyright and Trademarks
All site design, text and graphics are the copyright of prams are usltd /gobabybuggies.com all rights reserved.
Specifications, Colours, Weights and Sizes
We reserve the right to alter specifications without prior notice. All sizes and weights given as a guide only and are approximate. Representations of colour are approximate due to the limitations of photographic and calibrations of different output devices.
A name given to a product is not necessarily representative of the colour if you have a specific requirement or are unsure as to the exact colour please e-mail us for assistance before purchasing.
Accessories supplied to co-ordinate with the main product may differ in shade; this is normally caused by the manufacturing process and is not a fault.
